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Notice: The studio will be temporarily closed from 26 May to 19 July and 25 July to 29 July except for scheduled workshop and drawing classes. Suzanne Balanay is taking a break to focus on other projects. Emails received  will be sporadically answered. Apologies for the inconvenience.

Frequently asked questions

Direct deposit
  • What is a painting pARTy?

A painting pARTy is also called "paint and sip". It is a social and fun experience where you paint together with others whether they be friends or people you meet in studio and guided by an artist.

  • Do I have to create the same painting?

Not necessarily. The artist encourages you to explore your creativity by finding colour combinations, textures and styles. Every single artwork is uniquely your own. We have a wall of paintings that you can also use as your reference if you feel like painting something else. 

  • Can I bring a drink or food?

Yes, you can! This is a BYO venue, glassware is provided. Sip or/and eat along as you paint or have it during the break, your choice. A fridge is also available if you would like to keep them cool. We also have a complimentary tea and coffee cart. No hard liquor please. 

Just like going to a restaurant, underage people are allowed. However, a paying adult has to accompany and supervise them.

  • Are children allowed?

Minimum age is 10 and must be accompanied and supervised by a paying adult for the duration of the session. 

  • What payment options are available?

  1. Credit card - accepts Visa, Mastercard and American Express through the checkout

  2. Eftpos - Visa and Mastercard debit cards through checkout

  3. PayID* - payee format: +61-0401875841.
    To confirm correct recipient, “Suzanne Balanay” will show up on the screen. PayID* is a new more transparent way of making payment through your bank (online or mobile banking app).

  4. Direct Deposit 
    Please add our email contact@suzannebalanay.com (if Payee field is available on the Bank Transfer from) or send us a screenshot of a successful transfer.

        Account name: Suzanne Balanay Art
        BSB Number: 112-879
        Account Number: 204 610 177

        Reference: Attendee's Name or Private/Group Booking Number

*PayID (new payment method) - safer, simpler and faster; check your bank for more information

  • What is included in the cost of the art session?

Everything you need to create your artwork - paints, brushes, 40 x 50cm canvas, apron, easel, palette and your artist who will guide you step by step as well as encourage you to explore. We have glassware for your BYO drinks, self-serve tea and coffee, and a fridge to keep your drinks cold.

  • What if I need to cancel my booking?

Please note that all bookings are non-refundable. They will be processed as credit.

Cancellation Policy

Sometimes things happen that we don't plan for. So you don't lose your booking, make sure to rebook at least 48 hours in advance. Rebooking less than 48 hours before the session attracts a $10 fee. Unfortunately, "no shows" will forfeit your payment. To avoid that, you can give your spot to a family member or a friend. If for any reason the session has to be cancelled by us ( illness, government directive i.e. lockdown etc), we will refund you.

  • Can I just walk in?

Bookings are essential. We have very limited spots and we need to prep your painting station, so booking in advance is a must. 

  • What is the parking situation?

We are located in a residential area. We have one parking space on the driveway so "first come, first served". Ride sharing is recommended. There is street parking and you can park in adjoining streets. Please do not park near the traffic islands so as not to restrict the flow of traffic, and do not park across driveways. Please observe parking rules.

  • Do you have gift cards?

Yes, we do. You can purchase them here.

  • Other questions?

If you have any other questions, just send us an email

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